Warranty Support

We’ve got you covered!

We want all our customers to shop with complete confidence, so in the unlikely event you experience an issue or fault with your product, rest assured knowing that we have got you covered.

In order to process your query efficiently please send us an email
enquiries@direct4baby.co.uk with the below information included and we’ll do the

  • Order number
  • Serial number of the product
  • Description of the fault or issue you have with the item
  • An image or short video of the issue
  • Your contact details